If there are multiple email accounts and/or multiple data files involved see: Understanding Outlook Migration – Part 3 – Email Account Creation regarding how the creation of data files and folders is impacted based on a given sequence of events From POP to IMAP Understanding Outlook Email Account ConfigurationĪlso for the sake or simplicity and brevity, this description assumes that only one email account has been configured in the profile and as such the “default data file” for the profile is configured as per expectations for that kind of configuration. I f unfamiliar with email account configuration see: (Note: Any POP3 accounts that are added must be configured manually). The original account should only be removed from the profile after all data has been successfully copied. #1 – Add the account to the profile using the desired protocol.
The first step in any of the following processes is: Note: there is no requirement to delete any existing account from your Outlook profile when configuring the same account using another protocol until you have successfully configured the account using the desired profile ensuring that any data involved has been properly copied/moved (if required). Multiple email folders can be created at the server level to store email data which can then be sync’d to the local device (if using OL’2013/’2016 see: How to Protect Outlook ‘2013/’2016 Imap Contact/Calendar Data )Įxchange/Exchange ActiveSync – a bi-directional sync of all data types (email/contacts/calendar etc) The “change” process Like POP3, contact/calendar data is stored locally only. If the data file gets deleted or is inaccessible, Outlook creates a new one. IMAP – a bi-directional sync of email-folders where the local data file is a mirror of what is contained on the server. Contact/calendar data is stored locally only Email data is stored locally once downloaded unless option is used to “Leave Messages on Server”. POP3 – uni-directional one-time download of the folder only per device accessing it. For more detailed info on email protocols, see: Understanding Email Protocols Summary of data accessed by protocol Accessing an email account using different protocols, doesn’t create a new email account, there is only one set of data for a single email account but what gets retreived and sync’d depends on the protocol used to access the information. Instead the account has to be re-added to the profile using the correct settings that are applicable for the desired protocol. Once an email account is configured, you cannot simply “change/convert” it to use another protocol. A question frequently asked is “How to change the email account type once configured?” or “How do I convert my POP account to an IMAP account?” or “How do I change my EAS account to an IMAP account” or any variation in between.
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